Our Policy

Price Guarantee

Microscope Hub is proud to provide brand name, high quality instruments at the best prices. If within 30 days of purchase you find a new product advertised at a lower price we will refund you the difference.

No Risk Guarantee

Microscope Hub is dedicated to 100% customer satisfaction. We strive to provide valuable product information on our site, but we understand that sometimes our customers make choices that don’t fit well with their needs. In order to remove this risk we offer a 15 day money back guarantee. We will even cover the return shipping costs if the product is returned in new condition with all of its original packing materials.

Warranty

Microscope Hub provides warranties for all the instruments we offer. We honor the warranties provided by the manufacturers and support those warranties directly. Please check the specific product for manufacturer specific warranty information.

Extended Warranties

Microscope Hub offers up to 3-year extensions above the manufacturer’s warranty.

Shipping Policy

Shipping is available for USPS parcel post or UPS in the continental USA and Canada only. Shipping to Hawaii and Alaska and some northern areas of Canada will require air shipment, affecting the shipping costs significantly.

Overnight shipping is available during the checkout process.

All orders will ship from Fremont, California, USA.

Some of our products are not available for international shipment, however, many are. International orders are welcome. You may check the shipping rate at our shipping estimation tool once you put the item into the shopping cart.

International Orders

Customs duties and brokerage fees may be applicable for some countries. All duties and brokerage fees, are the buyers' responsibility. Please contact us for support with international shipments.